Task assignments to a user or user group fail even though the user domains in the development and production environments are configured exactly the same.If a process that was tested in a development environment is executed in a production environment, the task assignment to a user or group fails even though the user domains in the development and production environments are configured exactly the same. The process is also not transferable to another computer (production environment) that had the same user or group added in the LiveCycle Administration Console. To resolve this issue, do one of the steps below:
- Use the Assign Multiple Tasks operation: Create a UserList and add the group you have created to the UserList. In the User 2.0 service, select the UserList you created as the source of participants for that Assign Multiple Tasks operation.
- Use the XPath option in the User 2.0 service: Provide either the name or email address of the group you have created. The Xpath expression resolves to the following (including the quotes):
- “Group Name”
- Production environment: Deploy the process, and then use Workbench to connect to the LiveCycle server. Check out and open the process, and then reconfigure the Initial User Selection properties. For example, if you have Assign To Specific User selected, browse and select a different user, and then browse and select the original user again. This sets the Initial User Selection properties to the correct user in the production environment.